The training session will be conducted online via Zoom. We use Zoom because it allows for a far better, enriching and immersive training experience inc. interactive chat and whiteboard sessions (which Microsoft Teams unfortunately doesn’t do as well).

Whether there is an in-person option or kick off/on-boarding available will be determined by your company if such arrangements have been made or agreed upon (and will depend on your geographic location). 

We will send you a calendar invite for the training schedule that includes a  Zoom link.  

Please make sure you have the latest version of Zoom ready to go and installed on your device(s) before the training call so you don’t miss any valuable training time due to technical issues. 

We will send you a confirmation email confirming your enrolment in the portal, and shortly after, you will receive a separate email with your login details.  

Each week or each fortnight (depending on the final option you choose) you will receive a weekly log in portal report with links to that week’s recordings and all historical ones along with attendance records for all participants.  

If you can do internet banking or Netflix, our training portal interface is much the same and easy to use and navigate round : )  All cheat sheets, scripts and templates can be saved and downloaded to your devices or company server. 

If the email isn’t showing up in your inbox, be sure to look in your Junk or Spam folder, as it might have been filtered there by your corporate firewall. If you still can't locate it, feel free to reach out to your IT team for assistance to add us to safe senders and unblock it.  

If you're having trouble opening the link, it’s possible that your server has either blocked it or flagged it as suspicious. You can ask your IT team to help with unblocking it. 

Feel free to contact Toni ([email protected]), and she will help you resolve the issue once you’ve spoken to your IT Team first. 

No sign-up is required to access the modules. The links provided will take you directly to the portal without needing to register. 

There are 16 powerful programme modules – the majority of which we will cover in our 9 weeks together. Get a sneak peek of the modules and programme preview here. 

This will depend entirely on you. We encourage you to keep up and pace by working on the modules alongside the accountability calls or review them before the training session so that St John can address any questions you may have. We like self-motivated, self-paced learners.  

You will have unlimited lifetime access to the modules (as long as you remain with the company), so feel free to use them as a training reference whenever you need a refresher to reinforce those longer-term memory structures and burn them into the neural pathways of your brain! 

You need to allocate 1.5 hours each week for the accountability calls and about 30mins for any homework (which won’t be set each week – don’t worry!). We do recommend you re-watch the recordings again if you need to refresh yourself to help you when we test for recall and retrieval on the following call.

You can also use the transcripts to search for the specific topic or term or speed play (note: you can listen at 1.5X as our brains can process 400words/min but only speak at 125 :).  

Depending on the final option you selected from our proposal, it can take up to a maximum of 9 weeks in total because there are 8 weekly accountability calls and 1 onboarding kick-off call before the official training starts.  

Ideally, we prefer to train Teams without Managers on the call so we create the most open and safe environment for all to open up and contribute. Sometimes having the Manager observing can impede this. Remember Managers do get access to each week’s recordings and the same portal access so they are across the exact same modules we teach so they can work on recalling, reinforcing and retrieving this at every opportunity with their Teams.   

Every training session is recorded and made available to managers and team members, allowing anyone who missed the session to catch up by viewing the recordings. We know and get that life happens eg. sick kids, travel/transit at airports, and poor internet when on the road.   

However, we do ask you make training a priority to honour the investment and commit wherever and whenever you can, or you won’t get the full value out of the programme. 

Yes, we highly encourage you to download them to your company server forever more, especially the recorded training sessions for future training purposes as our Zoom account has multiple recordings (as we coach up to 5-7 separate teams each week) but only offers limited cloud recording storage so we strongly encourage you to download and save all coaching call recordings to your company server as soon as you get them as the links we send do expire in 30 days.   

Unfortunately, they are not available for download. This decision was made to protect the content from unauthorised sharing, as there have been instances where individuals downloaded and distributed it to non-paying users and the public. However, we do offer a variety of other resources that you can access and download, including podcasts and cheat sheets. 

Yes, this is acceptable as long as it does not exceed the originally agreed-upon number of participants stated in the signed proposal.  You can email Toni ([email protected]) to arrange this.   

Sharing your login details with others is strictly prohibited, and any suspicious behaviour may result in losing lifetime access to the programme for you and your company. We monitor login activity through IP addresses to prevent unauthorised access to our intellectual property that has been crafted and collated over a decade and cost $000,000s to produce.  

It all comes down to your attitude and willingness to learn, but most importantly, apply. Knowledge not used is useless and nothing will work unless you work.   

Honour the investment and commitment made in you by using and applying what you’ve been taught.  

We have countless case studies of reps, managers, CEOs, VP, MD and GMs who have been willing to go on video and vouch for our work and results. 

We guarantee to lift your sales by a minimum of 5% within the first 100 days IF your team can prove they have used and applied all that we have taught and trained them. If they have and you don’t get a minimum of a 5% lift in sales St John will personally work with you until you do.

We have never had to do this in our entire company history.

On an aggregated average (because we can’t of course disclose individual client commercial confidentialities) those team members that do and apply the work are achieving a 15.7% lift in sales with significantly faster sales cycles and higher conversion rates at better maintained margins.

Furthermore, often the clients and their teams are the biggest variable here as we have countless case studies from GMs/VPs/CEOS who vouch for us and our work. The biggest failure we see if a failure to implement the tools and techniques we teach – managers play a big part in the recall and reinforcement of the training.

For proof and truth that back up our results please make sure you check out the countless case studies we have on file and numerous testimonials we have from very busy CEOs/MDs/VPs and GMs who were willing to go on video and vouch for us and our work here

You will be invited to become part of an on-going Rural Sales Syndicate at a reduced rate whilst you are still live in the programme (we flag the $5,000 company licence for all live Rural Sales Success members who are still actively enrolled in the programme).  

Think of the Syndicate as your rural sales insurance policy where St John will be available weekly to coach you on live deals and help you get your sales unstuck.  

This represents a very affordable way to access St John on-going. Think of the Rural Sales Syndicate as your personal rural sales surgery which you can drop in and drop out of whenever and wherever you need so you are not struggling alone. 

We have a fantastic and supportive community who will cheer you on all the way and you will learn as much from them. 

Once your company licence has been paid, you then just pay $1000 a month which gives you and your company access to St John with no limit of the number of participants attending each week. 

There are no contracts but if you leave or lapse your monthly payment you will need to pay another $5,000 company licence fee to re-join and be on-boarded when the next available month comes free. 

Whilst not mandatory, we strongly recommend you take this up as available spots always fill fast.